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Transcript Unavailable Error
Seeing "Transcript unavailable" for your voice messages? Here's what you need to know.
What's happening?
You might notice that:
- A message appears saying "Transcript unavailable" when trying to view a transcription
- The transcription option may be grayed out or unresponsive for certain voice messages
- Some voice messages can be transcribed while others cannot
- The issue occurs even for voice messages in languages that should be supported
Why is this happening?
This error can occur due to several reasons:
- Mismatched language settings between your app and the voice message
- The language of the message is not supported for transcription on your device
- Poor audio quality or excessive background noise in the recording
- The voice message contains multiple languages or code-switching
- Temporary issues with WhatsApp's on-device transcription service
- Your device has insufficient processing power or available memory
WhatsApp's on-device transcription is limited by your device's capabilities and the quality of the audio input.
What can you do?
- Ensure your app's language settings match the language of the voice message
- Check if the language is supported for transcription on your device
- Try restarting the app or your device if the issue persists
- Ask the sender to re-record the message in a quieter environment
- Update to the latest version of WhatsApp
- For recurring problems, report the issue to WhatsApp support
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